We are happy to answer any and all questions you may have for us. We've listed the most common questions below. If you have additional ones, feel free to ask us here.

Guest Policies 

Health and Wellness Policy 

Unaccompanied Adult Policy

Admission tickets are nonrefundable, but any unused tickets can be rescheduled for a new visit. Tickets & Memberships are non-refundable and notransferable.*Some restrictions may apply. The new ticket date must be within 90 days of the original purchase. Reschedule at least 3-4 days prior to the new visit date to ensure availability. 
By booking your tickets you are committed to following Nido & Mariana Qubein Children's Museum policies. Museum policies are strictly enforced and guests not adhering may be asked to leave. 

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Museum FAQs